Frequently Asked Questions

Everything you need to know about our grooming essentials and services.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary depending on the destination and selected courier.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons in the beauty industry, we cannot accept returns on products that have been opened or tested.

Are Apothecary 87 products cruelty-free?

Yes, we are committed to ethical grooming. None of our products are tested on animals, and we work closely with suppliers who share our cruelty-free values.

How should I store my beard oils and waxes?

To maintain the integrity of our natural ingredients, store your products in a cool, dry place away from direct sunlight. Ensure lids are tightly sealed after each use.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.